Effective Internal Training App Drives 30% Higher Enrolment for a Consulting Firm
Asian Market
- Team size: 15
- Development time: 9 months
Background
Workforce capability and employee engagement remain strategic priorities for many organisations. Deloitte’s recent research about global human capital trends report says 7 in 10 business leaders see speed and nimbleness as their main competitive strategy, while personalised learning initiatives are 42% more likely to report high employee engagement. Gallup’s 2026 State of the Global Workplace also reports that global employee engagement fell to 20% in 2025, highlighting how important better learning access and more effective internal enablement have become.
A renowned consulting firm partnered with GEM to build an internal training app designed to improve how events, courses, and participant information were managed across the organisation.
Challenges
The project had 2 main challenges:
- The app had to be developed and implemented within a short timeframe relative to its technical requirements, which meant GEM needed to move quickly without compromising quality or functionality.
- The new internal training app also needed to integrate smoothly with the client’s existing website content and internal systems, requiring the team to ensure compatibility and reliable data exchange between the new app and the pre-existing website structure.
Solution
GEM accelerated the development of the internal training app by optimising coding, testing, and deployment workflows while maintaining security and quality throughout the process. The team also worked closely with the client to understand the underlying website architecture, which led to the development of robust interface protocols and APIs for seamless communication and data exchange between both systems.
Tech stack
- React
- Node.js
- PostgreSQL
- Redis
- Headless CMS
- REST APIs
- SSO
- Cloud hosting
- CI/CD
- Monitoring & Analytics
Output
GEM successfully launched the internal training app with several key management and communication functions:
- Synchronisation with existing website content to show accurate details about current and upcoming events and courses
- A dynamic CMS for easy creation and modification of event and course content
- A simple dashboard for easy registration to selected events or courses
- Quick participant tracking for each event or course
Impacts
- Achieved a 30% increase in training enrolment, driving higher participation in corporate learning programs
- Improved employee access to training information and ongoing communications
- Increased visibility into participant engagement and training progress
- Streamlined administrative processes and reduced manual effort
- Freed internal teams to focus on higher-value strategic activities rather than routine operational tasks
Closing remarks
As organisations continue to look for better ways to support learning and development, this project shows how technology can make internal training more dynamic, impactful, and easier to manage with less manual effort.
Read more about an employee experience success story: Optimising Workplace Service Delivery for 24,000+ Employees with 40% Faster Onboarding
