Privacy Policy

Privacy Policy

1. Who We Are

Welcome to GEM Corporation (“GEM”, “we”, “us”, or “our”). Our website is https://gem-corp.tech/. The privacy of our visitors is one of our main priorities. This Privacy Policy document outlines the types of information we collect and record, and how we use it.

This policy applies to our online activities and is valid for visitors to our website. It does not apply to any information collected offline or via channels other than this website.

If you have additional questions or require more information, please do not hesitate to contact us.

2. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms, in accordance with the laws of Vietnam.

3. Information We Collect

We are committed to collecting personal data transparently and lawfully.

  • Information You Provide: The personal information you are asked to provide, and the reasons why, will be made clear to you at the point of collection. This may include your name, email address, phone number, company name, address, and the contents of any messages or attachments you send us when you submit a request or contact us directly.

  • Information Collected Automatically: Like most websites, we may collect information automatically, such as log files and cookie data.

4. How We Use Your Information

We use the information we collect for various legitimate purposes, including to:

  • Provide, operate, and maintain our website.

  • Improve, personalize, and expand our website.

  • Understand and analyze how you use our website.

  • Develop new products, services, features, and functionality.

  • Communicate with you for customer service, updates, and marketing purposes.

  • Send you emails.

  • Find and prevent fraud.

All personal data will only be processed for the specific purposes stated at the time of collection.

5. Data Security and Storage

In compliance with Vietnam’s Decree 13/2023/ND-CP on personal data protection and related regulations, we have implemented the following measures:

  • Security Measures: We employ appropriate technical and organizational security protocols to protect your data against unauthorized access, disclosure, alteration, or destruction. This includes classifying information, employing encryption, and regularly reviewing our security practices.

  • Data Storage: We will only store your personal data for the period necessary to fulfill the purposes for which it was collected, or as required by applicable laws. The specific storage duration will be communicated to you where applicable.

  • Third Parties: We will not share your personal data with third parties without your explicit consent, except where required by law or for critical operational purposes where the third party is bound by strict data protection obligations.

6. Cookies and Log Files

  • Log Files: GEM follows a standard procedure of using log files. These files log visitors’ IP addresses, browser type, ISP, date/time stamps, and referring/exit pages. This information is used for analyzing trends and administering the site and is not linked to any personally identifiable information.

  • Cookies: Like any other website, GEM uses ‘cookies’ to store information, including visitors’ preferences and pages visited. This data is used to optimize the user experience by customizing web page content.

  • Google DART Cookie: Google, a third-party vendor on our site, uses DART cookies to serve ads to our visitors based on their visit to gem-corp.tech and other sites on the internet. Visitors may decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at: https://policies.google.com/technologies/ads

7. Third-Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. Note that GEM has no access to or control over cookies that are used by third-party advertisers.

8. Your Data Protection Rights

We are committed to ensuring you are fully aware of your data protection rights.

8.1. Your Rights Under Vietnamese Law

As per Vietnam’s Decree 13/2023/ND-CP, all users have the right to:

  • Be Informed: The right to be informed about the processing of your personal data.
  • Consent: The right to consent to the processing of your personal data.
  • Access: The right to access your data to view and edit it.
  • Withdraw Consent: The right to withdraw your previously given consent.
  • Delete Data: The right to request the deletion of your personal data.
  • Restrict Processing: The right to request a restriction on the processing of your data.
  • Data Portability: The right to receive your personal data.
  • Object to Processing: The right to object to the processing of your data to prevent or terminate disclosure or use.
  • Complain or Denounce: The right to file complaints or lawsuits as provided by law.

To exercise any of these rights, please contact us.

8.2. Additional Rights for Residents of the European Economic Area (EEA)

If you are a resident of the EEA, you have the following data protection rights under the General Data Protection Regulation (GDPR):

  • The right to access, update, or delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

If you wish to exercise any of these rights, please contact us. We have one month to respond to you.

8.3. Additional Rights for Residents of California

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal data is being collected about you.
  • The right to know whether your personal data is sold or disclosed and to whom.
  • The right to say no to the sale of personal data.
  • The right to access your personal data.
  • The right to equal service and price, even if you exercise your privacy rights.

If you wish to exercise any of these rights, please contact us. We have one month to respond to you.

9. Children’s Information

Protecting children online is a priority. In accordance with Vietnamese law, we do not knowingly collect any Personal Identifiable Information from children without verifiable parental or guardian consent, especially for children aged 7 and older.

If you believe that your child has provided this kind of information on our website, please contact us immediately, and we will make our best efforts to promptly remove such information from our records.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please get in touch with us at:

GEM Corporation Address: 3F, The Nine Tower, 9 Pham Van Dong Street, Phu Dien Ward, Hanoi, Vietnam.
Email: contact@gem-corp.tech