Senior HR Specialist

Senior HR Specialist

LOCATION: Hanoi 

JOB DESCRIPTION 

1. Competency & Capability Development

  • Design and implement competency frameworks for engineering and business roles
  • Partner with delivery leaders to build career paths, leveling systems, and skill matrices
  • Drive Individual Development Plans (IDP) and capability uplift programs aligned with AI-first strategy
  • Enable workforce readiness for next-gen IT services (AI, automation, high-productivity delivery)

2. Total Rewards & Compensation Strategy:

  • Design and continuously refine competitive compensation structures aligned with market benchmarks (Vietnam, Korea, Japan, global delivery markets) 
  • Lead salary review cycles, bonus frameworks, and incentive programs tied to business performance (revenue, utilization, margin) 
  • Build and manage Total Rewards strategy, including benefits, retention schemes, and long-term incentives 
  • Ensure internal equity and external competitiveness, especially for high-demand tech roles (AI, data, cloud) 

3. HR Policies & Governance: 

  • Develop and standardize HR policies, frameworks, and governance models across entities
  • Align policies with a scalable, global delivery model (multi-country operations)
  • Act as a key advisor to leadership on people-related risks and decisions

4. Talent Retention & Performance Enablement

  • Develop and implement retention strategies for key talents and leadership pipeline
  • Drive performance management frameworks aligned with business outcomes and productivity
  • Analyze workforce data to identify attrition risks, engagement gaps, and improvement actions

5. Strategic HR Partnership 

  • Work closely with business leaders to align people strategy with growth plans (new markets, new service lines)
  • Support organization design, workforce planning, and scaling initiatives
  • Contribute to building a high-performance, execution-driven culture

REQUIRED SKILLS AND EXPERIENCE 

  • 8+ years in HR with strong experience within IT or Technology industry
  • Proven track record in building scalable HR frameworks in fast-growing environments
  • Strong understanding of tech talent market dynamics (Vietnam + global)
  • Experience in multi-country HR operations is a strong advantage
  • Data-driven mindset with the ability to translate insights into actionable strategies
  • Hands-on, pragmatic, and comfortable working in a high-growth, evolving organization

What Success Looks Like

  • Clear career paths and competency frameworks across the organization
  • Strong retention of key talents, especially in critical tech domains
  • Scalable HR foundation supporting AI-first, high-productivity delivery model

BENEFITS 

  • Competitive and negotiable salary
  • Probation salary is 100% of official salary 
  • 13th-month salary and performance review twice a year 
  • Bonus for special occasions each year (Labor Day, National Day, Solar New year, Lunar New Year) 
  • Employee’s professional certification and training allowances subject to company regulations 
  • Health Care Insurance  
  • Annual Health Assessment 
  • Social, health and unemployment insurance following government policy 
  • Enjoy company summer trips and other team building activities held monthly and quarterly 
  • Professional, creative and dynamic working environment  
  • Work five days per week with flexible check-in time 

CONTACT