LOCATION: Hanoi, HCMC

JOB DESCRIPTION 

• Collaborate with stakeholders to understand business needs and objectives; 
• Gather, document, and analyze data to identify trends, patterns, and opportunities for improvement; 
• Develop detailed business requirements and functional specifications; 
• Create and maintain comprehensive documentation, including process maps, business cases, and project plans; 
• Assist in project management activities, such as tracking progress, managing timelines, and communicating updates; 
• Participate in the testing and validation of new systems, processes, and solutions; 
• Provide insights and recommendations to improve business operations and support strategic goals. 

  REQUIRED SKILLS AND EXPERIENCE 

• Bachelor’s degree in Business Administration, Finance, Economics, Information Systems, or a related field; 
• Minimum of 5 years of experience as a Business Analyst or in a similar role, preferably in client-facing or consulting environments; 
• Excellent verbal and written communication skills in English; 
• Proven ability to engage with clients to understand business needs, elicit requirements, and consult on optimal solutions; 
• Solid understanding of business analysis frameworks, requirement gathering techniques, and solution design processes; 
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and business documentation tools; 
• Experience working in Agile/Scrum teams and familiarity with software development lifecycle (SDLC); 
• Excellent communication and interpersonal skills, with the ability to confidently present and explain complex concepts to both technical and non-technical stakeholders; 
• Strong analytical thinking and problem-solving capabilities with a solution-oriented mindset; 
• Self-driven, well-organized, and able to manage multiple priorities; 
• Detail-oriented with strong time management skills. 
• Fast learner with a growth mindset and adaptability in dynamic project environments; 
• Resilient under pressure and deadline-driven. 

PREFERRED SKILLS 

• Hands-on experience with data visualization tools (e.g., Power BI, Tableau); 
• Working knowledge of SQL and database management; 
• Familiarity with project and task management platforms such as JIRA, Trello, or Confluence. 

BENEFITS 

• Salary: up to 40M;
• Probation salary is 100% of the official salary; 
• 13th-month salary and performance review twice a year; 
• Bonus for special occasions each year (Labor Day, National Day, Solar New Year, Lunar New Year); 
• Project Bonus; 
• IT Certificate allowance; 
• Health Care Insurance; 
• Social, health and unemployment Insurance following the Government policy; 
• Enjoy company summer trips and other team-building activities held monthly and quarterly; 
• Work five days per week with flexible check-in time; 
• Professional, creative and dynamic working environment. 

CONTACT

• Send CV to: tuyendung@gem-corp.tech
• Hotline: +842466666100 (Recruitment Team)
• Facebook GEM Careers: https://www.facebook.com/tuyendungGEM
• LinkedIn GEM Careers: https://www.linkedin.com/company/gem-careers-hiring/