LOCATION: HCMC

JOB DESCRIPTION 

Business & System Analysis 

• Gather, analyze, and clarify business, system, and data requirements.  
• Translate business needs into functional specifications, user stories, and solution documents.  
• Evaluate solution options, including feasibility and cost analysis.  

System Implementation & Support 

• Collaborate with development teams, QA, and vendors to ensure solutions are implemented according to design.  
• Participate in configuration, testing, UAT, data migration, and post-implementation support.  
• Monitor issues, troubleshoot, and propose system improvements.  

BI & Data 

• Support BI initiatives (SSBI/Fabric, Power BI), datamarts, and KPI development.  
• Perform diagnostic data analysis to support performance evaluation.  
• Document data models, ETL processes, data flows, and data governance requirements.  

Documentation & Training 

• Develop and maintain technical documentation, user guides, and data documentation (data dictionary, dashboard guides).  
• Standardize documentation using diagrams, ERD, and flowcharts.  
• Support user training and change management activities.  

Collaboration & Compliance 

• Work closely with business units, IT teams, data teams, and external partners.  
• Ensure compliance with company policies, standards, and processes. 

 REQUIRED SKILLS AND EXPERIENCE 

Experience 

• Minimum 2 years of experience as a System Analyst, Business Analyst, or similar role in an IT/data environment.  

Technical Competencies 

• Understanding of SDLC and Agile methodologies.  
• Knowledge of BI tools (e.g., Power BI), SQL, data modeling, and ETL processes.  
• Strong analytical, documentation, and presentation skills.  

Behavioral Competencies 

• Strong communication and stakeholder collaboration skills.  
• Analytical mindset with a proactive and solution-oriented approach.  
• Good English communication skills (both written and spoken).  

Nice to Have 

• Experience or knowledge in the insurance domain is a plus. 

BENEFITS 

• Salary: up to 35M.
• Probation salary is 100% of the official salary. 
• 13th-month salary and performance review twice a year.
• Bonus for special occasions each year (Labor Day, National Day, Solar New Year, Lunar New Year).
• Project Bonus.
• IT Certificate allowance as regulated.
• Health Care Insurance.
• Social, health and unemployment Insurance following the Government policy.
• Enjoy company summer trips and other team-building activities held monthly and quarterly.
• Work five days per week with a flexible check-in time.
• Professional, creative and dynamic working environment. 

CONTACT

• Send CV to: tuyendung@gem-corp.tech
• Hotline: +842466666100 (Recruitment Team)
• Facebook GEM Careers: https://www.facebook.com/tuyendungGEM
• LinkedIn GEM Careers: https://www.linkedin.com/company/gem-careers-hiring/